Bot Features & Documentation

A comprehensive overview of the powerful features our bot offers and detailed documentation.

General Settings

Configure auto-closing, logging, colours, and more.

Categories

Manage different types of tickets with customized categories.

Panels

Create and configure ticket creation panels with buttons or select menus.

Tags

Configure automated responses and canned messages.

Simple settings

Configure your bot with the included and easy-to-use dashboard.

Highly customisable

Tweak features, colours, messages, and more to your liking.

Modern features

Including slash commands, buttons, select menus, and modals.

Automation

Ease your staff team's workload with configurable automation.

Tickets

Close inactive tickets automatically.

Archiving

Store messages in the database and view transcripts later.

Context

Ask for a topic or up to 5 custom questions before creating a ticket, and see references to a message or previous ticket at a glance.

Organisation

Claim, release, move and transfer tickets between members and categories.

Internationalisation

Available in more than 10 languages.

Statistics

Analyse your staff members' performance.

Battle-tested

Trusted by thousands of servers, with over half a million tickets created since 2019.